RETURN POLICYAll plants are clean and
healthy prior to shipment. The price underneath each plant on our website
includes USPS Priority shipping, but does not include insurance.
You may purchase insurance
here (based on your order total):
If insurance is not
purchased, Seabreeze Palms LLC cannot be held liable for packages that are
miss-directed, damaged, returned, or destroyed.
Caveat emptorIt is the buyer's sole
responsibility to research each plant purchased to see if it is suited to his or
her climate, soil, water, and any other factor that may influence the health of
the plant. Once the package arrives, it is the buyer's responsibility to
inspect the plants or products and report any problems. Any and all
problems regarding the plants or products should be documented (ideally by
taking a digital photo) and reported to us within 48 hours of receipt. If
any plants arrive sickly or dead, or any products arrive damaged or broken,
A refund can be issued
within 36 hours of payment, less any credit card fees, if the order has not
shipped. Store credit can be given within seven days of payment if the
order has not been shipped.
International OrdersWe do not offer any
insurance, guarantees, refunds, or credits for international orders. All
international orders are FOB Ft. Myers, Florida.
