ONLINE STORE TERMS AND CONDITIONS

Insurance

The price underneath each plant on our website includes USPS Priority shipping, but does not include insurance.

You may purchase insurance here (based on your order total):

If insurance is not purchased, Seabreeze Palms LLC cannot be held liable for packages that are miss-directed, damaged, returned, or destroyed.

Caveat emptor

It is the buyer's sole responsibility to research each plant before purchasing it to see if it is suited to his or her climate, soil, water, and any other factor that may influence the health of the plant. It is the buyer's responsibility to make sure his or her shipping address provided is correct. We are not liable for plants that die or are damaged due to an extended length of time in package because the package was returned to us marked undeliverable, insufficient address, or shipped to wrong address.

Transplanting

Once the package arrives, it is the buyer's responsibility to inspect the plants or products and report any problems. Any and all problems regarding the plants or products should be documented (ideally by taking a digital photo) and reported to us within 48 hours of receipt. We cannot be held liable for any live plants that die or become damaged after they are transplanted by the buyer. All trees and plants must be planted in well-draining soil (standard potting soil typically works fine). Make sure their new container(s) have holes in the bottom to allow good drainage.

Return Policy

If any plants arrive sickly or dead, or any products arrive damaged or broken, we offer two options:

1) We will ship out replacements

2) We will issue a refund (less shipping fees and any incurred credit card fees) if a digital photo of the package's contents is sent to us

International Orders

We do not offer any insurance, guarantees, refunds, or credits for international orders. All international orders are FOB Ft. Myers, Florida.